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Home » Contact Us » Complaints Procedure

Claims Complaints Procedure

Free Legal Justice are regulated by the Ministry of Justice. We have always taken our complaints very seriously and we aim to resolve all issues as soon as we can.

What we will do for you:

We will always acknowledge your complaint within 3 days. We will always:

  • Tell you the name of the person who is dealing with your query
  • Look into your complaint
  • Resolve your complaints within 21 days
  • We will keep all details private

Free Legal Justice never cold calls

Free legal Justice never call colds. If someone has been calling you, claiming that they work for free legal justice, then please let us know about this.

How To Complain

You Call email us at

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Had my accident at work claim settled quickly. very happy with the service


- Mr Stevenson