Supermarket Accident Claims

Have you been injured in a supermarket accident? Free Legal Justice is here to help. 

Hundreds of shoppers suffer injuries in supermarket accidents each year. These injuries can range from minor, to very serious. Supermarket accidents are often caused by wet and slippery floors, obstacles blocking the way of aisles, objects falling onto customers or staff, and damaged pavements or facilities in the parking lot.

All supermarket owners have a duty of care to the members of the public that enter their premises. They need to take reasonable steps to ensure that shoppers feel safe and are kept safe, while on their property. It makes no difference if you were injured in ASDA, Aldi, Tesco, Morrisons, Sainsbury’s, Bo-Op, Lidl, Waitrose or any other local supermarket-if reasonable health and safety measures have not been employed and you’ve been injured as a result, there is a good chance that you have the basis to make a supermarket accident claim.

Employee Supermarket Accident Claims

If you are an employee working in a supermarket, whether as a shelving and packing assistant, a butcher, a cleaner, a teller, or in the back office of a supermarket, you can easily be injured as you go about your daily job. Your employer has a duty to take necessary precautions and steps to ensure your health and safety in the workplace.  If you have been injured in a supermarket accident as an employee because of an accident that was not your fault, you may be entitled to a supermarket accident claim.

The physical injuries sustained in any form of accident don’t just affect your health and personal life- your injuries could also have a financial impact on you and your family. Although money might not be the first thing on your mind after you’ve been harmed in a supermarket accident, the financial compensation you could get will help on the journey towards recovery- in all areas of your life. If you have hurt yourself in any type of supermarket accident, get in touch with Free Legal Justice today to receive free legal advice on your supermarket accident claim.

Contact Free Legal Justice now if you would like to get free, no obligation legal advice on the merits of your supermarket accident claim.

Supermarket Accident Claims

What Should I Do If I Am Injured In A Supermarket Accident Claim?

If you are involved in any form of supermarket accident, there are a few steps you can take to help advance the merits of your supermarket accident claim. Firstly, if you need any medical attention for your injuries you should seek medical care as soon as reasonably possible. Make sure you keep a record of any diagnoses or medical reports. Secondly, you should be sure to report the supermarket accident to the supermarket manager, or the customer service desk, of the store. In most cases, this will involve filling out an accident report book which records the details of the accident, the injury and the individuals involved.  If a supermarket accident report book is not the regular accident procedure of that supermarket, enquire with the supermarket manager as to where you should record the accident so that you have an official record of what transpired. The formal record of your accident will be important when it comes to formulating your supermarket accident claim.

Witness Details Is Key For Making Supermarket Accident Claims

Thirdly, you should find out whether there were any witnesses to your supermarket accident. If there were any shoppers or employees around at the time that you were involved in your supermarket accident, be sure to take down their names and contact details, in the event that you require witnesses in support of your supermarket accident claim.

Next, if it is possible to do so, you should take photos of the scene of the accident and preferably the cause of the accident. For example, if your slip and fall accident was due to a wet floor in the supermarket that had no warning sign to mark it out, you should take a photo of the scene where you had your slip accident, as proof of the cause. Also try to obtain any CCTV footage of the accident. At the end of the day, the more evidence of the accident, you have a better chance of being successful in your claim.

Legal Responsibilities Of The Supermarket

Supermarkets have a legal duty of care towards the public which is based in numerous items of legislation. As a starting point, the Occupiers Liability Act 1957 advises that those responsible for the upkeep of the supermarket should take reasonable steps to ensure that the supermarket environment is safe for a member of the public who visits the supermarket. Essentially what this means in practice, is that the operators of the supermarket will be deemed to be negligent should they allow hazards or dangers which are known to them, or could have been anticipated by them, to remain in place, and these dangers then result in injury to another person.

Health And Safety In The Supermarkets 

As regards employees in supermarkets, the Health and Safety at Work Act 1974 protects employees as it compels employers to take necessary steps to ensure that any workplace, including a supermarket, is maintained in a safe condition for both members of staff and anyone affected by their work. Where an employer fails to do this, they will likely be deemed to be negligent. The government have also published various regulations that work together with the Occupiers Liability Act, and which require employers to assess risks and dangers in the workplace, and take steps to deal with them when they arise.

In summary, there is a strong legal basis setting out health and safety responsibilities of the management of a supermarket. If the supermarket in which you suffered your accident failed to meet these standards and failed to meet its duty of care, you may well have been the victim of negligence, and you could be entitled to make a supermarket accident claim.

Types Of Supermarket Accident Claims

There is a common misconception that all supermarket claims are trivial and are that injuries suffered in a supermarket accident do not warrant compensation. This is simply not true. Supermarket accidents can range from fairly minor to serious injuries, depending on the nature of the accident and the party involved. A fall can easily result in a broken bone, an open wound or cut, an injury to the head or the face.

Falls from a heights claims

Falling from a great height at the supermarket can extremely dangerous and can cause serious or life-changing injuries to the victim. Some stores have multiple levels and have stairs or escalators to connect the different levels. A customer can suffer all sorts of injuries because of a fall from a height in the supermarket.

If you are an employee working in a supermarket, you may be injured in a falling accident when you stock shelves, work in the store room, use a ladder in the course of your job.  A serious fall can have a huge impact on an your physical and mental wellbeing, and if your employer is to blame for your accident, you will be able to make a compensation claim for your injuries as well as your pain and suffering. If you have suffered from this type of accident, Free Legal Justice is here to support you. We appreciate how difficult it can be to recover and adjust back to normal life.

Electrocution, chemical exposure and burn injuries

A customer and an employee can be electrocuted if there are wires exposed at any place in the supermarket, or if a fridge, light, or other appliance trips or blows a fuse. There are many potential fire hazards at a supermarket – there are many electrical appliances for keeping food warm or cold, many supermarkets have a bakery and a warm food section, there are sometimes demonstrations of various electrical appliances, there are countless chemical and flammable substances that could cause a fire or burn a customer or an employee alike.

If you have been involved in a supermarket accident involving electrocution, burn or chemical substance exposure, contact Free Legal Justice today to discuss the merits of your potential supermarket accident claim.

Objects falling from a height

Supermarket shelves are filled with all kinds of items. Shelves are loaded with food, drinks, alcohol, sweets, electrical appliances, home décor and furniture, toys, garden items and even suitcases. These items are packed onto the shelves in bulk, to ensure that stock is sufficient for customers, and to ensure that the storage space is utilised properly. If these shelves are not stocked properly, something can easily become dislodged and fall onto a customer below. If a pack of tea falls on you, you won’t be injured by a falling object in a supermarket, but there are heavy and sharp objects such as electrical appliances, glassware, furniture and cases of alcohol that can cause injury should they fall onto a customer or child below. Similarly, if something in the ceiling – for example a ceiling tile or part of a light fitting- had to detach and fall onto you as you went about shopping, you could be seriously injured and require immediate medical attention.

Similarly, employees in supermarkets are at risk of falling items as they go about their daily tasks. Employees particularly vulnerable to objects falling would include those who work in the storerooms and stock, shelves. They could easily be injured by huge crates, heavy boxes, and pallets of storage of stock that becomes dislodged and fall on them. If this accident happened during the scope of work and it was not your fault, you will likely be able to make a claim against your employer.

If you have been injured in any way because of a falling object in a supermarket, contact Free Legal Justice today to speak about your supermarket accident claim.

Attacks by humans and animals in supermarkets

This type of accident is rare but it can happen anywhere, but if you are attacked by a dangerous individual or an animal that enters the supermarket, you may be able to claim compensation as a result of the supermarket’s failed duty of care towards you.

Slips and fall accidents claims

This is arguably the most common type of supermarket accident claim that Free Legal Justice deals with. Individuals typically slip and fall in the supermarket because something hazardous is on the floor surface, for example water or ice, slippery cleaning products, or oily food and drinks. Trip accidents can be the result of things being left on the floor, by uneven floor surfaces, by obstructions such as potholes, cables and uneven steps. Fall injuries could be caused by loose floor coverings, broken stairways, poor general health and safety measures, defective equipment; or simply an individual rushing to get somewhere. In addition, individuals have a greater risk slipping, tripping or falling in supermarkets where the lighting is insufficient or where the obstructions have not been brought to the attention of the public by means of warning signs.

If you are a customer or employee that has been injured in a slip and trip accident at a supermarket because of something that the supermarket did or failed to do, you may have a valid supermarket accident claim. Speak to Free Legal Justice today to discuss the merits of your claim.

Slip and fall accident

Injuries caused by moving objects or heavy loads;

This type of accident is more specific to employees at supermarkets. A manual handling duty is any workplace task that requires an employee to lift, move or support a load. The rules regulating health define manual handing as the “Transporting or supporting of a load (including the lifting, putting down, pushing, pulling, carrying or moving thereof) by hand or by bodily force.” Manual handling injuries don’t have to be linked to a heavy load – they can be caused by any work involving the handling of items, even very light items. Manual handling injuries are particularly common amongst supermarket employees that deal with the loading and unloading of stock, stacking of shelves and other manual labour in the supermarket.

Our Supermarket Accident Claims Solicitors Have Years Of Experience

Free Legal Justice has handled numerous supermarket accident claims involving some sort of manual handling incident suffered by an employee. The majority of these cases are a direct result of employers failing to pay the necessary attention to manual handling safety rules and processes. In many cases, lifting and carrying injuries sustained by employees could easily have been prevented. The injuries suffered by employees because of manual handling claims are often the result of:

  1. An employee being required to manually handle extreme loads;
  2. An employer failing to provide adequate safety training;
  3. Insufficient risk assessments being conducted by the employer;
  4. Failure of the employer to provide suitable safety equipment and first aid support to employees;
  5. Failure of the employer to provide a safe system of work or sufficient assistance to vulnerable employees.

Our expert legal professionals have successfully proven the negligence of hundreds of employers in claims of this nature. Free Legal Justice is here to help supermarket accident claims victims receive lawful financial compensation for their injuries, and get the justice they deserve.

Parking lot injury claims

Any person can be injured in a parking lot because of broken pavement, broken barriers, a hole in the road. IF the cause of you injury is something that the supermarket should have monitored and taken steps to remedy or prevent, you may be entitled to a supermarket accident claim.

Defective Equipment Claims

Employees use all types of equipment as they go about their daily activities in the supermarket. Employers have a responsibility to inspect equipment frequently and make sure that it is in good working order, and doesn’t pose any danger to those using it or placed near to it. Equipment includes any machinery, appliance, apparatus, tool or installation that is used at work. In some cases this can even include equipment and items for personal use in the workplace, as well as any equipment that is used away from the work premises. When we say ‘use’, we mean any type of activity undertaken by an employee where they are starting, stopping, programming, setting, transporting, repairing, modifying, maintaining, servicing or cleaning the work equipment.

If you were involved in a supermarket accident because of defective equipment that caused you physical harm, you may be entitled to make a supermarket accident claim against your employer.

What Does It Cost To Make Supermarket Accident Claims?

Many individuals that have been involved in a supermarket accident want nothing more than to receive fair and just compensation for their injuries, but the thought of landing up with a massive legal bill at the end of the day puts them off doing anything about their claim.

There is good news. Free Justice Legal offers various funding options for clients seeking compensation for personal injuries. These conditional fee agreements allow clients to continue to make their compensation claims without the stress of financial risk hanging overhead. We offer a  No Win No Fee agreement to all our clients with valid accident claims, meaning that you will never pay us any legal fees in advance. Put simply, a No Win No Fee Agreement is a way for you to take legal steps necessary to claim compensation for wrongful injuries, even if you don’t have the financial resources to do so on your own. A No Win No Fee agreement means that we cover all the upfront legal costs of running your claim, and will only get paid if we help you to win your case and you receive financial compensation for your supermarket accident claim.

No Win No Fee Supermarket Accident Claims

Our highly skilled solicitors are happy to offer No Win No Fee agreements to clients seeking rightful compensation for personal injuries, because they are extremely confident in their legal abilities and in their claim success rates. If we win your case, we will charge you a success fee of 25% of the total compensation received, as payment for all the work that we have done on your case. Your appointed solicitor will make sure to discuss the success fee with you before you start your supermarket accident claim.

Can you use no win no fee agreement for supermarket injury claims?

Free Legal Justice is happy to offer No Win No Fee agreements for a variety of supermarket accident claims. Whether you were injured at work in a supermarket, in a supermarket while doing shopping, or in the supermarket parking lot, we can help you to claim rightful compensation for your injuries, and get you the justice you deserve. Our dedicated and friendly team is available around the clock here to answer any questions you have about what happened, why it happened, what your next steps are, and whether you can claim compensation for the personal injuries you have suffered.  Best of all, this professional advice effectively comes free of charge!

Risk Free Claims Service

At the end of the day, making a supermarket accident claim with Free Legal Justice is a financially savvy way to take the legal steps necessary to get the justice you deserve. Free Legal Justice carries the risk of your claim being unsuccessful. If your compensation claim is unsuccessful, we will not charge you any anything for the work done on your case. Contact Free Legal Justice today on 0800 567 7074 or 0121 565 4317 and get the compensation you deserve as soon as possible.

No Win No Fee

What Information Do I Need To Make Supermarket Accident Claim?

To be able to advise you properly on the merits and possible value of your supermarket accident claim, our accident claims team will need as much detail as possible about the Supermarket accident. Please have as much information as possible ready for your free consultation with Free Legal Justice, including details such as:

  1. How the supermarket accident happened, and nature of the harm you have suffered because of the supermarket accident;
  2. Location of the supermarket accident;
  3. The full names, contact numbers and any other details of the individuals involved in the accident;
  4. Details of any  accident report books or emergency services reports; and
  5. Any evidence you have of the accident.

Our Supermarket Accident and Injury Solicitors Will Take Care Of The Rest

Don’t worry if you don’t have all of the necessary information right away. Our accident claims team will be happy to guide you through the merits and value of your supermarket accident claim based on the information that you can provide. Free Legal Justice will do what we can to help you obtain any additional information that you might need in order to make a successful supermarket accident claim. The important thing is that you get in touch with a Free Legal Justice legal professional as soon as possible, so that we can get started on your No Win No Fee compensation claim and help you get the maximum compensation that you deserve, in the shortest possible time.

Why choose our supermarket accident claims solicitors?

Free Legal Justice has many specialised personal injury lawyers who handle thousands of No Win No Fee personal injury claims each year. Our dedicated personal injury solicitors work around the clock to help clients get justice, and receive the maximum compensation that they deserve.

By working with Free Legal Justice on a No Win No Fee compensation claim, we promise that:

  1. You will receive free legal advice from one of our expert personal injury solicitors;
  2. If you are unsuccessful in your No Win No Fee compensation claim, we will not charge you any legal fees;
  3. You won’t pay a thing from your own pocket;
  4. We will help you to recover the maximum amount of compensation;
  5. We will manage your No Win No Fee claim for you, keep you updated on the progress of your case, and will try to make the entire compensation claim process as stress-free as possible for you.

what are the average payouts for supermarket accident claims?

In any type of personal injury claim, the amount of compensation that will be awarded will vary from one case to the next, and will depend completely on factors such as the severity of the injuries, the length of time needed to recover from injuries, the impact on the specific individual’s life, and any complicating factors surrounding the injuries. Free Legal Justice has resolved various kinds of Supermarket Accident Claims over the years. We know what compensation to expect for different categories of injuries and accidents. Your appointed No Win No Fee solicitor will be able to provide you with an estimated value of your Supermarket Accident Claim once they have carefully been through the details of your case as well as medical reports of your injuries. For a broad guideline on compensation amounts, we have compiled the amounts for different levels of injury in the table below.

Compensation Amounts For No Win No Fee Personal Injury Claims
Severity of Injury Details of Injury Examples of Average Compensation Awarded
Head Injuries
Moderately serious Serious disability due to brain damage, loss of feeling in limbs, personality change and/or a mental disability Between £180,000 and £240,000
Moderate Memory impacted; reduced ability to work; can include change in personality and increased risk of epilepsy Between £36,000 and £185,000
Mild Minimal or no brain damage but might still have long term effects Between £13,000  and £36,000
Facial Injuries
Extremely serious Facial disfigurement; serious scarring or burns Between £25,400 and £83,000
Moderate to serious Simple fractures to multiple fractures and breaks in the facial area Between £7,500 and £41,000
Mild Less serious scarring to minor scars Between £1,400 and £11,700
Eye Injuries
Extremely serious Partial to substantial loss of sight in one or both eyes Between £45,000 and £230,000
Moderately serious Restricted vision or loss of sight in one eye Between £7,700 and £46,000
Mild Temporary loss of vision due to smoke, liquids or other substances; Struck/hit in the eye Between £1800 and £7500
Temporary Full recovery takes a few weeks Between £1800 and £3300
Nose Injuries
Serious Serious/multiple fractures to the nose resulting in permanent damage Between £9000 and £19500
Seriously Moderate Serious injuries capable of recovery after surgery Between £3370 and £4350
Moderate Injuries not requiring surgery Between £2000 and £26990
Mild Simple non-displaced fractures with full recovery Between £1400 and £2160
Ear Injuries
Extremely serious Complete loss of hearing Between £77 000 and £93 000
Moderately serious Complete hearing loss in one of the ears Between £26000 and £38 000
Mild Hearing loss in one or both ears; tinnitus Up to £38 800
Shoulder Injuries
Serious Paralysis, limb numbness, restriction in movement because of the injury in the neck and shoulder Between £10 500 and £42 000
Moderate Semi-permanent damage; damage that restricts movement in arm and elbow Between £6 700 and £10 800
Mild Damage to soft tissue that should recover within the year or slightly longer Up to £6 700
Back Injuries
Serious Serious injury to the upper or lower back; paralysis or any relating issues to organs in the lower parts of the body Between £33 000 and £137 000
Moderate. Covering a wide range of back injuries such as compression of the lumbar vertebrae, ligament or soft tissue damage, any constant pain and/or any discomfort Between £10 500 and £33 000
Mild Strains and sprains, soft tissue injuries, a slipped disc, muscle pain Up to £10 670
Arm Injuries
Serious For major restriction and disability present in one or both the arms Between £33 400 and £111 600
Less serious Restriction in movement and/or disability in the arms with substantial recovery Between £16 000 and £33 400
Simple Between £5200 and £15 000
Hand Injuries
Very serious Total or effective loss of one hand from crushing and then amputation; partial amputation Between £52800 and £77 400
Moderately serious Finger amputations, crush injuries to the hand, penetrating wounds, deep lacerations Between £24 700 and £52 800
Less serious Crushing injuries leaving some impaired function Between £12 340 and £24 700
Leg Injuries
Moderately serious Injuries to the leg which has caused lifelong restriction in movement and disability Between £23 600 and £82 100
Less serious From simple leg fractures, breaks or soft tissue damage which has affected the muscle to leg fractures with an incomplete recovery Up to £23 600
Knee Injuries
Serious Disability because of a knee injury, major damage to muscles, muscle wastage and soft tissue damage. Disability because of a knee injury, major damage to muscles, muscle wastage and soft tissue damage Between £22 300 and £82 000
Moderate Minor disability because of the knee injury, damage to the muscle, cartilage, soft tissue, that causes pain and suffering Up to £22 300
Ankle Injuries
Extremely serious The most serious ankle injuries that may cause deformity, degeneration of joints, and potentially amputation Between £42 500 and £59 400
Moderately serious Fractures, extensive treatment, disability because of ankle injury Between £11 700 and  £42 700
Mild Ankle fractures, ankle sprains Up to £11 730
Foot Injuries
Extremely serious Amputation of one or both feet Between £71 600 and £171 900
Moderately serious Serious injury to one or both feet that causes restriction, fractures or disability Between £11 700 and  £59 700
Mild Covering injury to a foot with high chance of recovery Up to £11 700

About Free Legal Justice Claims Solicitors

Free Legal Justice only works with personal injury claims. Our skilled personal injury solicitors have broad knowledge and experience in all kinds of personal injury claims, and they know exactly how to help our clients receive the maximum compensation they deserve for their No Win No Fee compensation claim. Our No Win No Fee claims solicitors will protect your privacy and safety, and ensure that your No Win No Fee compensation claim is handled diligently, efficiently and discreetly. We aim to make the entire No Win No Fee compensation claim process as easy and stress free as possible for you. You can rest easy knowing that your expert solicitor is working hard to get you the maximum compensation you deserve.

Contact Our Supermarket Accident Claims Solicitors Today

Get in touch with Free Legal Justice today by filling out the online form, or by calling us on 0800 567 7074 or 0121 565 4317. One of our friendly personal injury solicitors will be happy to conduct a home visit, to discuss supermarket accident claim from the comfort of your own home.

Useful Links

Health and Safety In Supermarkets
This link from HSE gives free information about health and safety in the UK

Health and Safety Inspections for Shops
This links gives free information for how inspections are done in the shops

Advice for supermarkets
This link offers free help and advice for supermarkets

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