Supermarket Injury Claims

Have you been injured in a supermarket accident? Free Legal Justice is here to help. 

Hundreds of people suffer injuries in supermarket accidents each year. These injuries can be both minor and very serious. Supermarket injuries can be caused by wet, slippery or sticky floors, obstacles blocking the path of aisles, objects falling from a shelf or high point and onto customers or staff below, and damaged pavements or facilities in the parking lot.

All supermarket owners have a duty of care to the members of the public that enter their premises. They need to take reasonable steps to ensure that shoppers feel safe and are kept safe, while on their property. It makes no difference if you were injured in ASDA, Aldi, Tesco, Morrisons, Sainsbury’s, Bo-Op, Lidl, Waitrose or any other local supermarket-if reasonable health and safety measures have not been employed and you’ve been injured as a result, there is a good chance that you have the basis to make a supermarket injury claim.

Can Employees Make Supermarket Injury Claims?

As an employee working in a supermarket, whether you are working as a shelf and storeroom/ packing assistant, a butcher, a baker, a cleaner, cashier, or office clerk of a supermarket, you can easily be injured as you go about your daily job activities. The supermarket operator, as your employer, has a duty to take necessary precautions and steps necessary to ensure your health and safety in the workplace.  If you have been injured in a supermarket injury as an employee because of an accident that was not your fault, you may be entitled to a supermarket injury claim.

When you suffer any form of accident, the physical injuries sustained don’t just affect your health and personal life. Your physical injuries could land up leaving a significant financial impact on you and your family, as you try to deal with and adjust to your injuries. Although money might not be the first thing on your mind after you’ve been harmed in an accident, the financial compensation you could get will likely help with your recovery in some way. If you have hurt yourself in any type of supermarket accident, get in touch with Free Legal Justice today to receive free legal advice on your supermarket injury claim.

Contact Free Legal Justice now if you would like to get free, no obligation legal advice on the merits of your supermarket injury claim.

Supermarket Injury Claims

What Should I Do If I Am Injured In A Supermarket?

If you are injured in any form of supermarket accident, whether as an employee or a shopper, there are a few steps you can take to help advance the merits of your supermarket injury claim. Firstly, if you need any medical attention for your injuries you should seek medical care as soon as reasonably possible. Make sure you keep a record of any diagnoses or medical reports. Secondly, you should be sure to report the supermarket injury to the supermarket manager, or the customer service desk, of the store. In most cases, this will involve filling out an accident report book which records the details of the accident, the injury and the individuals involved.  If a supermarket injury report book is not part of the normal accident procedure of that supermarket, you should check with the supermarket manager as to where you should record the accident so that you have an official record of what transpired. The formal record of your accident will be important when it comes to formulating your supermarket injury claim.

Witnesses Are Needed To Make Supermarket Injury Claims

Secondly, you should find out whether there were any witnesses to your supermarket injury. If there were any customers or personnel around at the time that you were injured in your supermarket accident, be sure to take down their names and contact details for future use. This may come handy in future should you decide to make a supermarket injury claim and you need witnesses to support your claim.

Thirdly, if it is possible to do so, you should take photos of the scene of the accident and preferably the cause of the accident. For example, if your slip and fall accident was due to a wet floor in the supermarket that had no warning sign to mark it out, you should take a photo of the scene where you had your slip accident, as proof of the cause. Also try to obtain any CCTV footage of the accident. At the end of the day, the more evidence of the accident, you have a better chance of being successful in your claim.

Legal Responsibilities Of The Supermarket In The UK

Supermarkets have a legal duty of care towards the public which is based in numerous items of legislation. As a starting point, the Occupiers Liability Act 1957 advises that those responsible for the upkeep of the supermarket should take reasonable steps to ensure that the supermarket environment is safe for a member of the public who visits the supermarket. Essentially what this means in practice, is that the operators of the supermarket will be deemed to be negligent should they allow hazards or dangers which are known to them, or could have been anticipated by them, to remain in place, and these dangers then result in injury to another person.

Health and Safety Act In The UK For Supermarkets

As regards staff in supermarkets, the Health and Safety at Work Act 1974 protects staff as it compels employers to take necessary steps to ensure that any workplace, including a supermarket, is maintained in a safe condition for both members of staff and anyone affected by their work. Where an employer fails to do this, they will likely be deemed to be negligent. The government have also published various regulations that work together with the Occupiers Liability Act, and which require employers to assess risks and dangers in the workplace, and take steps to deal with them when they arise.

In summary, there is a strong legal basis setting out health and safety responsibilities of the management of a supermarket. If the supermarket in which you suffered your accident failed to meet these standards and failed to meet its duty of care, you may well have been the victim of negligence, and you could be entitled to make a supermarket injury claim.

Types Of Supermarket Injury Claims

People mistakenly believe that all supermarket claims are trivial and are that injuries suffered in a supermarket accident do not warrant compensation. This is simply not true. Supermarket accidents can range from fairly minor to fairly serious injuries, depending on the nature of the accident and the party involved. An accident in a supermarket can easily result in a broken bone, an open wound or cut, an injury to the head or the face.

Supermarket Falls from a height claims

Falling from any height can be extremely dangerous and can cause serious or life-changing injuries to the victim. Some stores have multiple levels and have stairs or escalators to connect the different levels. A customer can suffer all sorts of injuries because of a fall from a height in the supermarket.

If you work in a supermarket, you can easily be injured in a falling accident when you stock the shelves, as you work in the store room, and whenever you use a ladder in the course of your job.  A serious fall can have a huge impact on an your physical and mental wellbeing, and if your employer is to blame for your accident, you will be able to make a compensation claim for your injuries as well as your pain and suffering. If you have suffered from a falling accident in a supermarket, Free Legal Justice is here to support you. We appreciate how difficult it can be to recover and adjust back to normal life, and we will do what we can to get you the justice you deserve.

Electrocution, chemical exposure and burn injuries

A customer and an employee can be electrocuted if there are wires exposed at any place in the supermarket, or if a fridge, light, or other appliance trips or blows a fuse. There are many potential fire hazards at a supermarket – supermarkets use many electrical appliances for keeping the food warm or cold, and many supermarkets have a bakery and a warm food section where food is cooked on site and on demand, there are sometimes demonstrations of various electrical appliances, and there are countless chemical and flammable substances that could cause a fire or burn a customer or an employee.

If you have been involved in a supermarket accident involving electrocution, burns or chemical exposure to a chemical substance, contact Free Legal Justice today to discuss the merits of your potential supermarket injury claim.

Objects falling from a height

Supermarket shelves are filled with all kinds of items. Shelves are loaded with food, drinks, alcohol, sweets, electrical appliances, home décor and furniture, toys, garden items and even suitcases. These items are packed onto the shelves in bulk, to ensure that stock is sufficient for customers, and to ensure that the storage space is utilised properly. If these shelves are not stocked properly, something can easily become dislodged and fall onto a customer below. If a pack of tea falls on you, you won’t be injured by a falling object in a supermarket, but there are heavy and sharp objects such as electrical appliances, glassware, furniture and cases of alcohol that can cause injury should they fall onto a customer or child below. Similarly, if something in the ceiling – for example a ceiling tile or part of a light fitting- had to detach and fall onto you as you went about shopping, you could be seriously injured and require immediate medical attention.

Similarly, employees in supermarkets are at risk of falling items as they go about their daily tasks. Employees particularly vulnerable to objects falling would include those who work in the storerooms and stock, shelves. They could easily be injured by huge crates, heavy boxes, and pallets of storage of stock that becomes dislodged and fall on them. If this accident happened during the scope of work and it was not your fault, you will likely be able to make a claim against your employer.

If you have been injured in any way because of a falling object in a supermarket, contact Free Legal Justice today to speak about your supermarket injury claim.

Attacks by humans and animals

This type of accident is rare but it can happen anywhere, but if you are attacked by a dangerous individual or an animal that enters the supermarket, you may be able to claim compensation as a result of the supermarket’s failed duty of care towards you.

Slips and fall accidents;

This is arguably the most common type of supermarket injury claim that Free Legal Justice deals with. Individuals typically slip and fall in the supermarket because something hazardous is on the floor surface, for example water or ice, slippery cleaning products, or oily food and drinks. Trip accidents can be the result of things being left on the floor, by uneven floor surfaces, by obstructions such as potholes, cables and uneven steps. Fall injuries could be caused by loose floor coverings, broken stairways, poor general health and safety measures, defective equipment; or simply an individual rushing to get somewhere. In addition, individuals have a greater risk slipping, tripping or falling in supermarkets where the lighting is insufficient or where the obstructions have not been brought to the attention of the public by means of warning signs.

If you are a customer or employee that has been injured in a slip and trip accident at a supermarket because of something that the supermarket did or failed to do, you may have a valid supermarket injury claim. Speak to Free Legal Justice today to discuss the merits of your claim.

Supermarket Injury Claims

Injuries caused by moving objects or heavy loads;

This type of accident is more specific to staff at supermarkets. A manual handling duty is any workplace task that requires an employee to lift, move or support a load. The rules regulating health define manual handing as the “Transporting or supporting of a load (including the lifting, putting down, pushing, pulling, carrying or moving thereof) by hand or by bodily force.” Manual handling injuries don’t have to be linked to a heavy load – they can be caused by any work involving the handling of items, even very light items. Manual handling injuries are very common amongst supermarket workers who work with loading and unloading of stock, stacking of shelves and other manual labour activities in the supermarket.

Free Legal Justice has handled numerous supermarket injury claims involving some sort of manual handling incident suffered by an employee. The majority of these cases are a direct result of employers failing to pay the necessary attention to manual handling safety rules and processes. In many cases, lifting and carrying injuries sustained by workers could easily have been prevented.

The injuries suffered by workers because of manual handling claims are often the result of:

  1. An employee being required to manually handle extreme loads;
  2. An employer failing to provide adequate safety training;
  3. Insufficient risk assessments being conducted by the employer;
  4. Failure of the employer to provide suitable safety equipment and first aid support to workers; and
  5. Failure of the employer to provide a safe system of work or sufficient assistance to vulnerable workers.

Our expert legal professionals have successfully proven the negligence of hundreds of employers in claims of this nature. Free Legal Justice is here to help supermarket injury claims victims receive lawful financial compensation for their injuries, and get the justice they deserve.

Supermarket Parking Lot Supermarket Injury Claims

A customer or employee can be injured in a parking lot because of broken pavement, broken barriers, a hole in the road. IF the cause of you injury is something that the supermarket should have monitored and taken steps to remedy or prevent, you may be entitled to a supermarket injury claim.

Defective Equipment

Workers use countless types of equipment as they go about their daily responsibilities in the supermarket. Employers have a responsibility to inspect equipment frequently and make sure that it is in good working order, and doesn’t pose any danger to those using it or placed near to it. Equipment includes any machinery, appliance, apparatus, tool or installation that is used at work. In some cases this can even include equipment and items for personal use in the workplace, as well as any equipment that is used away from the work premises. When we say ‘use’, we mean any type of activity undertaken by an employee where they are starting, stopping, programming, setting, transporting, repairing, modifying, maintaining, servicing or cleaning the work equipment.

If you were involved in a supermarket injury because of defective equipment that caused you physical harm, you may be entitled to make a supermarket injury claim against your employer.

What Information Do I Need To Make Supermarket injury Claim?

To be able to advise you properly on the merits and possible value of your supermarket injury claim, our accident claims team will need as much detail as possible about the Supermarket accident.

Please have as much information as possible ready for your free consultation with Free Legal Justice, including details such as:

  • How the supermarket injury happened, and nature of the harm you have suffered because of the supermarket accident;
  • Location of the supermarket accident;
  • The full names, contact numbers and any other details of the individuals involved in the accident;
  • Details of any  accident report books or emergency services reports; and
  • Any evidence you have of the accident.

Don’t worry if you don’t have all of the necessary information right away. Our accident claims team will be happy to guide you through the merits and value of your supermarket injury claim based on the information that you can provide. Free Legal Justice will do what we can to help you obtain any additional information that you might need in order to make a successful supermarket injury claim. The important thing is that you get in touch with a Free Legal Justice legal professional as soon as possible, so that we can get started on your No Win No Fee compensation claim and help you get the maximum compensation that you deserve, in the shortest possible time.

What Does It Cost To Make A Supermarket injury Claim?

Many individuals that have been involved in a supermarket accident want nothing more than to receive fair and just compensation for their injuries, but the thought of landing up with a massive legal bill at the end of the day puts them off doing anything about their claim.

There is good news. Free Justice Legal offers various funding options for clients seeking compensation for personal injuries. These conditional fee agreements allow clients to continue to make their compensation claims without the stress of financial risk hanging overhead. We offer a  No Win No Fee agreement to all our clients with valid accident claims, meaning that you will never pay us any legal fees in advance. Put simply, a No Win No Fee Agreement is a way for you to take legal steps necessary to claim compensation for wrongful injuries, even if you don’t have the financial resources to do so on your own. A No Win No Fee agreement means that we cover all the upfront legal costs of running your claim, and will only get paid if we help you to win your case and you receive financial compensation for your supermarket injury claim.

Contact Our Supermarket Injury Claims Solicitors For Free Advice

Our highly skilled solicitors are happy to offer No Win No Fee agreements to clients seeking rightful compensation for personal injuries, because they are extremely confident in their legal abilities and in their claim success rates. If we win your case, we will charge you a success fee of 25% of the total compensation received, as payment for all the work that we have done on your case. Your appointed solicitor will make sure to discuss the success fee with you before you start your supermarket injury claim.

can i use no win no fee agreements for supermarket injury claims?

Free Legal Justice is happy to offer No Win No Fee agreements for a variety of supermarket injury claims. Whether you were injured at work in a supermarket, in a supermarket while doing shopping, or in the supermarket parking lot, we can help you to claim rightful compensation for your injuries, and get you the justice you deserve. Our dedicated and friendly team is available around the clock here to answer any questions you have about what happened, why it happened, what your next steps are, and whether you can claim compensation for the personal injuries you have suffered.  Best of all, this professional advice effectively comes free of charge!

It’s FREE To Claim Compensation For Supermarket Injury Claims

At the end of the day, making a supermarket injury claim with Free Legal Justice is a financially savvy way to take the legal steps necessary to get the justice you deserve. Free Legal Justice carries the risk of your claim being unsuccessful. If your compensation claim is unsuccessful, we will not charge you any anything for the work done on your case. Contact Free Legal Justice today on 0800 567 7074 or 0121 565 4317 and get the compensation you deserve as soon as possible.

Why Choose Free Legal Justice for your supermarket injury claims?

Free Legal Justice has many specialised personal injury lawyers who handle thousands of No Win No Fee personal injury claims each year. Our dedicated personal injury solicitors work around the clock to help clients get justice, and receive the maximum compensation that they deserve.

By working with Free Legal Justice on a No Win No Fee compensation claim, we promise that:

  • You will receive free legal advice from one of our expert personal injury solicitors;
  • If you are unsuccessful in your No Win No Fee compensation claim, we will not charge you any legal fees;
  • You won’t pay a thing from your own pocket;
  • We will help you to recover the maximum amount of compensation;
  • We will manage your No Win No Fee claim for you, keep you updated on the progress of your case, and will try to make the entire compensation claim process as stress-free as possible for you.

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What Compensation Could I Get For My Supermarket injury Claim?

In any type of personal injury claim, the amount of compensation that will be awarded will vary from one case to the next, and will depend completely on factors such as the severity of the injuries, the length of time needed to recover from injuries, the impact on the specific individual’s life, and any complicating factors surrounding the injuries. Free Legal Justice has resolved various kinds of Supermarket injury Claims over the years. We have a great idea of the compensation that you can expect for different supermarket injury claims. Your appointed No Win No Fee solicitor will be able to provide you with an estimated value of your Supermarket injury Claim once they have carefully been through the details of your case as well as medical reports of your injuries. For a broad guideline on compensation amounts, we have compiled the amounts for different levels of injury in the table below.

Compensation Amounts For No Win No Fee Personal Injury Claims For Supermarket Injury Claims
Severity of Injury Details of Injury Examples of Average Compensation Awarded
Head Injuries
Moderately serious Serious disability due to brain damage, loss of feeling in limbs, personality change and/or a mental disability Between £180,000 and £240,000
Moderate Memory impacted; reduced ability to work; can include change in personality and increased risk of epilepsy Between £36,000 and £185,000
Mild Minimal or no brain damage but might still have long term effects Between £13,000  and £36,000
Facial Injuries
Extremely serious Facial disfigurement; serious scarring or burns Between £25,400 and £83,000
Moderate to serious Simple fractures to multiple fractures and breaks in the facial area Between £7,500 and £41,000
Mild Less serious scarring to minor scars Between £1,400 and £11,700
Eye Injuries
Extremely serious Partial to substantial loss of sight in one or both eyes Between £45,000 and £230,000
Moderately serious Restricted vision or loss of sight in one eye Between £7,700 and £46,000
Mild Temporary loss of vision due to smoke, liquids or other substances; Struck/hit in the eye Between £1800 and £7500
Temporary Full recovery takes a few weeks Between £1800 and £3300
Nose Injuries
Serious Serious/multiple fractures to the nose resulting in permanent damage Between £9000 and £19500
Seriously Moderate Serious injuries capable of recovery after surgery Between £3370 and £4350
Moderate Injuries not requiring surgery Between £2000 and £26990
Mild Simple non-displaced fractures with full recovery Between £1400 and £2160
Shoulder Injuries
Serious Paralysis, limb numbness, restriction in movement because of the injury in the neck and shoulder Between £10 500 and £42 000
Moderate Semi-permanent damage; damage that restricts movement in arm and elbow Between £6 700 and £10 800
Mild Damage to soft tissue that should recover within the year or slightly longer Up to £6 700
Back Injuries
Serious Serious injury to the upper or lower back; paralysis or any relating issues to organs in the lower parts of the body Between £33 000 and £137 000
Moderate. Covering a wide range of back injuries such as compression of the lumbar vertebrae, ligament or soft tissue damage, any constant pain and/or any discomfort Between £10 500 and £33 000
Mild Strains and sprains, soft tissue injuries, a slipped disc, muscle pain Up to £10 670
Arm Injuries
Serious For major restriction and disability present in one or both the arms Between £33 400 and £111 600
Less serious Restriction in movement and/or disability in the arms with substantial recovery Between £16 000 and £33 400
Simple Between £5200 and £15 000
Hand Injuries
Very serious Total or effective loss of one hand from crushing and then amputation; partial amputation Between £52800 and £77 400
Moderately serious Finger amputations, crush injuries to the hand, penetrating wounds, deep lacerations Between £24 700 and £52 800
Less serious Crushing injuries leaving some impaired function Between £12 340 and £24 700
Leg Injuries
Moderately serious Injuries to the leg which has caused lifelong restriction in movement and disability Between £23 600 and £82 100
Less serious From simple leg fractures, breaks or soft tissue damage which has affected the muscle to leg fractures with an incomplete recovery Up to £23 600
Knee Injuries
Serious Disability because of a knee injury, major damage to muscles, muscle wastage and soft tissue damage. Disability because of a knee injury, major damage to muscles, muscle wastage and soft tissue damage Between £22 300 and £82 000
Moderate Minor disability because of the knee injury, damage to the muscle, cartilage, soft tissue, that causes pain and suffering Up to £22 300
Ankle Injuries
Extremely serious The most serious ankle injuries that may cause deformity, degeneration of joints, and potentially amputation Between £42 500 and £59 400
Moderately serious Fractures, extensive treatment, disability because of ankle injury Between £11 700 and  £42 700
Mild Ankle fractures, ankle sprains Up to £11 730
Foot Injuries
Extremely serious Amputation of one or both feet Between £71 600 and £171 900
Moderately serious Serious injury to one or both feet that causes restriction, fractures or disability Between £11 700 and  £59 700
Mild Covering injury to a foot with high chance of recovery Up to £11 700

Why choose our supermarket injury compensation claims solicitors?

Free Legal Justice only works with personal injury claims. Our skilled personal injury solicitors have broad knowledge and experience in all kinds of personal injury claims, and they know exactly how to help our clients receive the maximum compensation they deserve for their No Win No Fee compensation claim. Our No Win No Fee claims solicitors will protect your privacy and safety, and ensure that your No Win No Fee compensation claim is handled diligently, efficiently and discreetly. We aim to make the entire No Win No Fee compensation claim process as easy and stress free as possible for you. You can rest easy knowing that your expert solicitor is working hard to get you the maximum compensation you deserve.

Get in touch with Free Legal Justice today by filling out the online form, or by calling us on 0800 567 7074 or 0121 565 4317. One of our friendly personal injury solicitors will be happy to conduct a home visit, to discuss your supermarket injury claim from the comfort of your own home.

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